[Summit] DO NOT USE Guaranteed Rooter Service plumbers 401.461.5300

[Nathaniel W. Turner]

Wow. For what it's worth, a week or two ago, a friend of mine told of an
extremely similar experience with this company. Not cool.

On Sat, Apr 30, 2016 at 11:48 AM Emlyn Addison <noisyblocks at gmail.com>
wrote:

> Be warned,
>
> A few weeks ago we were recommended this "company" through another
> plumber's name from the summit list--I forget whose name it was.
>
> We had a blocked kitchen sink. At first the plumber, Jake, couldn't manage
> to unblock it and eventually went down to our basement to snake it from the
> downstairs sink. He apparently broke through one of our pipes, releasing
> black sludge into the basement. He managed to jimmy a fix for the pipe, as
> well as for the U-joint beneath the basement sink, which he also managed to
> break.
>
> I paid $250.
>
> The next day I noticed a smell coming from the basement and discovered a
> thick layer of sludge beneath a basement fridge and our washer/dryer. They
> hadn't cleaned up.
>
> When I called to complain about this, his first answer was "Well, we're a
> rooter service, not a cleanup crew...so we do the best we can but we're not
> set up for that."
>
> They're not set up to clean even if THEY made the mess?
>
> Fast-forward to today: I go to fetch our wet/dry vac to do some work and
> discover to my horror that it is half full of black sludge. They had used
> our wet/dry vac--without asking us--threw out the filter, which they
> clogged up, then didn't even bother to tell us that they had used it before
> they left, leaving it to sit with this disgusting filth inside it for a
> month.
>
> I called today and told them in no uncertain terms that this was the last
> straw and that I expected half of the $250 back for their half-assed work
> and for the trouble they caused us. The rep's first response was to accuse
> me of trying to "exploit" the situation. Good grief.
>
> Avoid these clowns and please spread the word; poor business ethics and
> dishonesty should not be rewarded.
>
>
> Emlyn Addison
> 8th street
>
>
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